How Can We Help?

Find answers, troubleshooting steps, and support contact information below.

Documentation

Detailed guides and documentation for using AI Reply Generator.

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FAQs

Quick answers to common questions about the extension.

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Contact Support

Get in touch with our support team for personalized help.

Contact Us

Common Issues & Solutions

1 Extension Not Appearing

  • ✓ Ensure you're on LinkedIn.com
  • ✓ Check if the extension is enabled in Chrome
  • ✓ Try refreshing the page
  • ✓ Clear browser cache and cookies

2 Generation Button Not Working

  • ✓ Check your internet connection
  • ✓ Ensure you're logged into LinkedIn
  • ✓ Try disabling other extensions temporarily
  • ✓ Reinstall the extension

3 Response Quality Issues

  • ✓ Try different tone and length settings
  • ✓ Ensure post content is visible and readable
  • ✓ Add custom instructions for better context
  • ✓ Check if the post is in a supported language

Frequently Asked Questions

What platforms does the extension support?

Currently, AI Reply Generator works exclusively with LinkedIn. We're working on adding support for other social media platforms in future updates.

Is my data safe and private?

Yes, we take privacy seriously. We don't store any personal information or login credentials. All data processing is done securely, and we only use post content to generate responses. Read our Privacy Policy for more details.

How do I customize the AI responses?

You can customize responses using three main settings:

  • Response Mode (Supportive, Contradictory, Neutral, etc.)
  • Tone (Professional, Casual, Diplomatic, etc.)
  • Length (Short, Medium, Long)

You can also add custom instructions for more specific requirements.

How often is the extension updated?

We release updates regularly to improve performance, add features, and fix bugs. The extension will update automatically through the Chrome Web Store. You can check your current version in Chrome's extension manager.

Get in Touch

Need more help? Choose the best way to reach us:

Email Support

For general inquiries and support:

[email protected]